Martin Lewis’ Money Saving Expert Shares Haggling Phrases to Help Reduce Your Internet and Line Rental Bills
When that dreaded letter arrives informing us that our contract is nearing its end, companies are banking on our complacency—hoping we’ll stick around, even when faced with a substantial price increase. The growing costs of living can make higher bills an unwelcome burden for any household, regardless of personal circumstances.
In this climate, every penny counts. One effective way to save money on your bills is through haggling. Financial expert Martin Lewis continuously advocates for this approach, asserting that it’s a worthwhile endeavor. As the founder of Money Saving Expert (MSE), Lewis aims to empower consumers with insights into managing their financial challenges.
The Power of Haggling
MSE’s resources suggest several phrases that can help reduce your broadband and line rental costs. These phrases can be beneficial for negotiating other household bills as well. When making the call, it’s essential to engage with the retentions department—commonly regarded as the “Holy Grail of haggling.” Here is where you’ll find agents who have the authority to offer discounts and incentives to retain you as a customer.
Before you dive into the conversation, remember to maintain a polite and friendly demeanor. A respectful interaction can go a long way, as companies appreciate loyal customers.
Haggling Phrases to Try
If you’ve reached the end of your contract or are already out of it, you can express your intent to explore alternate providers. The retentions team will likely initiate an inquiry on “why you are leaving,” which opens the door for negotiation.
Here are some phrases MSE recommends that could lead to bigger discounts and potentially extra perks:
- “I’ve worked out my budget, and my absolute max is £[insert amount here] a month…”
- “(BT/Sky/Virgin Media) can do it for less…”
- “I need to think about it…”
- “I think my other half/housemate/partner will go bonkers if I agree to pay that…”
- “It’s still a lot of money…”
- “Is that the very best you can do?”
Each of these phrases communicates a sense of uncertainty or higher expectation, compelling the representative to reconsider your offer.
Avoiding Common Pitfalls
While haggling, it’s crucial to keep some guidelines in mind. MSE advises that you should never accept the first offer presented to you, as it is unlikely to be the most advantageous deal available. Companies often start high, hoping customers will feel satisfied with a lesser discount than they deserve.
Additionally, it’s essential to remain aware of sales tactics. You may hear phrases like “this offer is only available for a limited time.” Don’t let such pressure dictate your decision; it’s paramount to ensure that any deal aligns with your budget and needs before you agree.
For comprehensive insights, you can read more about broadband haggling techniques on the Money Saving Expert website.
Conclusion
Arming yourself with the right phrases and strategies can make a significant difference in managing your internet and line rental bills. Remember, patience and politeness are key—approach the negotiation with confidence and clarity, and you may find that your efforts result in substantial savings.
